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Please see related answers. This has been answered several times for home AND business phone etiquette.

APPROPRIATE ANSWER:

Say hello ask how person is doing ask how day has been then state why you are calling them. When done tell them have a nice day if you asked a question NO MATTER WHAT THE ANSWER tell them thank you for answering the question have a nice day and politely and quietly hang up.

When talking make sure you are in a reasonably quiet room and are not talking to other people in the back ground.

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Q: What is the definition of telephone etiquette?
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