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What is the difference between good and great customer service?
Wiki User
∙ 12y ago
Good customer service is a baseline. It indicates that you've satisfied the customer's expectations, giving them the value they perceive your product is worth. An example would be a butcher that doesn't cheat his customers, charging fair market value for his meat and not shorting the weight.
Great customer service goes a step beyond, giving the customer greater value than he was expecting for your good or service. To go back to the butcher, a great one would take the time to explain the different cuts of meat, recommend the freshest product (rather than trying to unload food nearing its sell-by date), and perhaps suggest side dishes or wines that would complement the meal.
Wiki User
∙ 12y ago
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What does great customer service mean to you?
Great customer service means that the customer is always right no matter what situation you are in.
What excellet customer service mean?
it means if you are a customer and you do what they if you do than you get great service.
How is the customer service of Anthem BCBS?
"The customer service of Anthem BCBS is great. Most people say that it can be slow on Mondays and Fridays, but overall Anthem BCBS has great customer service."
What is quality customer service?
Quality customer service can be defined in a great number of ways. Many people agree the customer service is good when everyone leaves happy.
What does it take to give great customer service?
Going that extra mile, treating customers the way you like to be treated. Search on you tube for "johny the bagger". Great customer service
What is the difference between customer awareness and brand awareness?
There is a great difference between customer awareness and brand awareness. Customer awareness refers to informing customers about anything in the market whereas brand awareness refers to sensitizing customers about a particular product or service.
What does great customer service mean to you?
Great customer service means that the customer is always right no matter what situation you are in.
What excellet customer service mean?
it means if you are a customer and you do what they if you do than you get great service.
What great custome service means to you?
Great customer service means that the customer is always right no matter what situation you are in.
How is the customer service of Anthem BCBS?
"The customer service of Anthem BCBS is great. Most people say that it can be slow on Mondays and Fridays, but overall Anthem BCBS has great customer service."
Who are the great writers of India?
customer service
What is quality customer service?
Quality customer service can be defined in a great number of ways. Many people agree the customer service is good when everyone leaves happy.
What is difficult in giving great customer service?
dealing with not so great customers. but if you are truelly excellent at giving great customer service, the customers bad attitude should not matter.
What you consider to be great customer and patient services?
Great customer and patient services involve pleasing the customer or patient. Communication is the key to great service in both situations.
What are places that offer the best customer service?
I love the customer service I get when I have my car looked at a Costco. They have great people who work there.
When you have deliver great customer service with example?
yes i have
who has the best customer service call center ?
There are several major companies with great call centers. Banks and Cable companies have great customer service call centers.
