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A People Greeter welcomes and assists each Customer as he/she enters the store, ensures Customer safety in the greeting area.
Position Responsibilities
Practicing the 3 Metre Attitude.( friendly smile and eye contact) Welcoming each Customer to Wal-Mart by smiling, greeting in a friendly tone with a "Hello" or "Welcome to Wal-Mart" Recognize and react to shopper's needs.( direction in store, assistance with children etc.) Participates as a Loss Prevention team player by:. Attaching return tickets to all merchandise entering the store. Identifying large outbound purchases such as TV's and verifying the customers receipt (item and date) Observing and reporting any suspicious behaviors to management and Loss Prevention Reacting to code ADAM pages as per the guidelines Understands and follows the EAS Program by: When the EAS system is activated they assist in identifying the root cause and logging the incident. Bringing any system failures to the management teams attention for service Practices safe work habits through: Ensuring the entrance has safe floor conditions for our Customers. Using "Caution Wet" signs. Keeping front entrance clean. Cleaning up front entrance spills promptly. Ensuring Occupational Health and Safety Act guidelines are being followed. Distributing shopping cart child restraints. Being knowledgeable about emergency and safety procedures. Wiping down wet carts coming in from the rain.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Licensing & Other Qualifications
The Associate must complete all Wal-Mart Basic and Advanced Training Modules and classes.
Physical Demands
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The Associate is regularly required to stand and move throughout the entrance to greet customers. The Associate must occasionally lift and/or move objects weighing up to 10 pounds (lbs.). The Associate will be required to perform tasks involving simple grasping. The work environment characteristics described in this section are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
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∙ 12y ago
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