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The simplest authority line is this. Employee, assistant department manager, department manager, assistant store manager, store manager, district manager, regional manager, division manager, corporate manager. There are ways to circumvent this chain of command if you are a customer. A simple email to the corporate office gets a swift response to your complaint. In most instances, the store manager can deal with your issue more quickly and effectively than even the corporate email.

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Q: What is the line of authority for Publix Super Market?
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