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Banks encourage online banking because it is easy and convenient for their customers to access their accounts. Also, it reduces crowd in their branches and thus it is enough if the bank staffs fewer people in its branches. Moreover, online banking offers a variety of features that are simpler than visiting the branch and also cost effective for the banks in all ways. Since online banking is 24/7, banks can generate higher profits.

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Q: Why do banks encourage online banking?
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