Why do you want to work in a call center? |
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Answer.. though im already working to 1
I would like to answer that question in my own perspective, well i prefer to work in a call center for two reasons, mainly the first one would be for monetary reason where working in a call center will have you get a high salary (though not really that high)but still its above other jobs that only requires you to have a good communication skills and that is where my second reason goes, i am really into communication since childhood and i love talking to everyone usually on the phone when i really enjoyed it during those times hehe well i love getting to know other peoples thought and how they are feeling *you know* its not kinda big deal but i am amaze of how other people reacts and interacts....and it's a best way for me to support my family expenses ,this is the easiest job for me you just have to sit all night and listen to clients concerns sometimes they are irate but it's not a big deal for me it's a challenge for ma anyway.. and also some of my friends do work in a call center they influence me for applying in a call center , And it's a good choice working in this industry thier are some fresh graduates looking for a job this the best job to be with ,And Call centers also provides good amenities such as sleeping quarters and recreation areas we all know we work at night and the industry knew it so they provide this for thre safety of it's employees or agents they also provides good benefits to it's employees so that's why i choose to work in a call center..
As I'm
Patience
Persistence and resourcefulness
Calm and composed demeanor
Integrity
Emotional stability, stress tolerance, and coping
Commitment and loyalty
You must have the following skills:
v Deal Everything In Two Ways
v Improving Customer Services Through Customer Reviews
v Turn Customers Into Your Fans
v Accept The Accountability
v Art of Communication
v Customer Centric
v Capture The Customer Service Through Blogs
Answer
Answer
If you are applying for a job at a call center then hopefully you have a good personality, a lot of patience and love talking on the telephone.
If you are the type of person who isn't especially fond of telephones, you haven't been known to have a lot of patience, and an outgoing personality, then if I were you, I'd look elsewhere for a job as working in a call center isn't one of the greatest jobs a person could want to do.
I suggest my friends to do work in call center, And it's a good choice working in this industry their are some fresh graduates looking for a job this the best job to be with ,And Call centers also provides good amenities, we all know we work at night and the industry knew it so they provide this for there safety of it's employees or agents they also provides good benefits to it's employees so that's why i choose to work in a call center.
Helping people is the best.
Answer
Being that I was once a CSR in a call centre ,the best way to answer that is A}truthfully, B} tell them that you would enjoy the experience of dealing with customers over the phone so that you may develop customer service skills, as well, enhance your multi-tasking skills.
First answer by ID211730344. Last edit by Polsherms. Contributor trust: 0 [recommend contributor]. Question popularity: 24 [recommend question]
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