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Why is a customer feedback so important to provide quality customer service?
Wiki User
∙ 10y ago
Because it will tell if we were able to perform our job in a way that customers would not feel neglected. There's more to being able to do what they requested from us, it should be something about how they would want to look forward to another transaction with us. Besides, they are the ones who keep us in business.
Wiki User
∙ 10y ago
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Explain why staff feedback is very important to the development of quality customer service?
Because my poop is green
Importance of gaining customer feedback?
Gaining customer feedback enables a business to focus the quality of their customer service and be more competitive.In business you always strive to improve your customer service as the customer writes your paycheck with the services or products he purchases from you.By getting customer feedback, you can make your customers happier, hence they will buy more from you increasing your paycheck.
What do you think is important to our customers?
we provide the good & quality item that's why the customer will happy & the customers co-ordination that is the importand
Are toll-free phone numbers an effective tool to get feedback from customers for quality improvement?
Yes, toll-free numbers can be very effective for getting feedback from customers to improve quality. Making the call free to the customer encourages them to call you with compliments and complaints.
What would you do if a customer sent his meal back?
Of course we will do an apology to customer if ever we provide the slow and poor quality service.
Why is quality control important?
quality control is very important in organisation. it help manager control their quality of good and service base on standard to satify their customer.
What is the most important quality for a customer service agent?
patients is GOLDEN
What is the least important quality for a customer service representative?
Persistence
Why do you need to clearly understand what the customer needs are?
Understanding customer needs will help you define new market opportunities and drive innovation and revenue growth in every aspect of your organization.
How can you give good customer service?
we can provide good customer service by providing good quality goods and give good service to their products
Why is important to have a customer services quality?
so customers stay with existing company
What is the most important quality of high performing customer service?
friendly
