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Why is effective and efficient customer service important to your organization?
Wiki User
∙ 14y ago
It helps you keep those customers.
Wiki User
∙ 14y ago
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Why effective and efficient customer service is important?
Effective and efficient customer service is important because many companies sell the same or similar products, a company may only be able to retain customers by the quality of its service. Customers will quickly call a competitor.
Why have effective and efficient customer service?
Effective and efficient customer service is important because it promotes loyalty, provides accurate information, builds reputation and attracts new customers. A business that gives quality customer service is likely to create an edge over its competitors, notes Advanced Team Concepts.When online retailers establish their multi channel strategy and they are using or will to use live chatbot to support their customers;I think, it’ll be a good decision for to go for a customer communications management software like MyAlice(myalice.ai) which brings all their customer queries in one place.You know,it saves blocks of time from their agent’s calendar to move between different platforms or adjust the tone accordingly.
Why is an effective and efficient service important?
The answer is simple- else you lose customer. Marketing is a matter of knack...so before you go for service/marketing industry understand if you are worth it.
Why customer service is so important to an organization?
The customer needs to be happy and if the customer can't reach a representative, the customer will never buy from the organisation again.
What are cost effective public relations?
cost effective relationship are those which on which organization spent a lot of money every year to gain the customer satisfaction.
How does effective customer service benefit the customer the organization and employee?
Effective Customer service benefits the Customer because the customer's needs are met, whether it's a product or service. It benefits the organization because it helps to build customer loyalty, repeat business, and positive word of mouth. Ultimately, this translates into higher sales for the organization and a positive reputation in the community. Because effective customer service leads to higher sales and a positive reputation in the community, it benefits the employee from the standpoint of the company doing well. When the company does well, the employee's job security is greater. Higher sales can also lead to increases in salaries, benefits, compensation package, rewards, more money available for training and development of the employee, etc. It also benefits the employee who is providing efficient customer service in that it they feel good about what they do and improves morale. However, for example, if two Xyz co opened up right beside each other, one provides effective customer service and one provides excellent or superior customer service, the Xyz co providing effective customer service would be out of business within two years and Go4Customer is one of the best example which can give you a best and Superior Customer Services
How does effective customer service benefit the customer the organization and the employee?
Effective Customer service benefits the Customer because the customer's needs are met, whether it's a product or service. It benefits the organization because it helps to build customer loyalty, repeat business, and positive word of mouth. Ultimately, this translates into higher sales for the organization and a positive reputation in the community. Because effective customer service leads to higher sales and a positive reputation in the community, it benefits the employee from the standpoint of the company doing well. When the company does well, the employee's job security is greater. Higher sales can also lead to increases in salaries, benefits, compensation package, rewards, more money available for training and development of the employee, etc. It also benefits the employee who is providing efficient customer service in that it they feel good about what they do and improves morale. However, for example, if two Xyz co opened up right beside each other, one provides effective customer service and one provides excellent or superior customer service, the Xyz co providing effective customer service would be out of business within two years and Go4Customer is one of the best example which can give you a best and Superior Customer Services
How do you balance the needs and expectations of the customer with those of the organisation?
It is important to balance customer needs with those of the organization. Typically, an organization's main priority is customer satisfaction. In such a case, the best policy is to make sure the customer leaves happy.
How does an organization create a customer?
How does an organization create a customer?
How does organization create a customer?
How does an organization create a customer?
What is customers needs?
Customer needs is what the Customer needs!
What impact of customer service have on the customer?
The impact and professionlism of a company or organization is very important to the customer, you are sending a message that you care about your business and the customers that walk in to your company.
