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It is important so they know what exactly they have done to specific computers. If a customer has the technician come back, he will not repeat the same things he has already tried on that computer.

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Viva Kub

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1y ago
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9y ago

It is important so they know what exactly they have done to specific computers. If a customer has the technician come back, he will not repeat the same things he has already tried on that computer.

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6y ago

There has to be an 'audit trail' of accountability - in case anyone brings a lawsuit against the company for breaches in data security.

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Q: Why is it important for IT technicians to keep documentation on computers for which they are responsible?
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Technician?

Computers are becoming ever more important to today’s society, so job prospects in this field are getting better all the time. One such position is that of computer network technician. These are the people who are responsible for the building and maintenance of computer networks. It’s important for computer network technicians, also called network specialists and computer network engineers, to familiarize themselves with the vocabulary unique to this job. They need to analyze the unique situation of each company that seeks their expertise and know how to go about finding and solving the problem. Technicians are responsible for the implementation of a network, and they need to come up with a plan in case of a crash. Those who wish to become computer network technicians generally need to go to college and acquire a bachelor’s degree in computer science or a related field such as telecommunications or electrical engineering. In addition to a bachelor’s degree, many employers look for applicants who have specialized experience in certain areas. Job possibilities open up further when one receives certification. Anyone who wants to work as a technician needs to have a thorough knowledge of computers and a good head for problem solving. Computer network technicians must face a wide array of problems, and diagnosing these concerns can be stressful, especially when time is of the essence. Moreover, it’s important that they have excellent communications skills, since they will have to spend a lot of time talking to people who are not technically proficient and find a way to explain to them what is happening. Technicians in this field generally earn somewhere between $60,000 and $70,000 a year, and most employers offer generous benefits as well as various bonuses. People in management may make even more. This is a job that is becoming even more important as computer networks become integral to more and more companies. Aside from occasional long hours and risks of eye strain because of dealing with computers for so many hours in a day, a technician’s job is generally rather cozy, and it’s vital to the smooth operation of many organizations. Technicians are in high demand and are treated accordingly.