Every business should have objectives. One of those objectives should be to find new customers, and to keep those customers.
Good customer service allows you to keep new customers, which is cheaper, quicker and easier then finding new ones!
Customer service is so important to maintain their relationship w/ "customers"
and also to gain their customer satisfaction levels. as customer service representative!
-bEN
The importance of monitoring customer satisfaction will give you a well endowed understanding on how to keep longevity with your customers. Effectively monitoring customer satisfaction can also determine the next strategy you will want to use, be it coming up with new marketing techniques, or etc. Also, it makes it a lot easier to train employees because you know what the customers want and may have an issue with.
No business will last long without customer feedback. The question is how do you collect the feedback and what questions do you ask? Forget about comment cards. A combination of quick and easy technology and leading-edge research is critical. www.feedbackrevolution.qr.com
it is important to ask for feedback so you can evaluate your work from somebody elses point of veiw a bit like peer assessment
rianna beale 13
Ask for feedback Give Constructive feedback Accept feedback
The best way to get feedback is to ask. You can ask whether the receiver has any questions about your message in order to get feedback.
It helps to improve the event for the participants, which will hopefully increase attendance in future years.
Ask for feedback only when you are open to hearing it.
Whenever you interact with someone, you receive feedback from the other person. They might tip their head or nod, or disagree, or ask, "What? or "How do you know?" All this is feedback. The problem is not getting the feedback -- it is recognizing the feedback and knowing what to do about it. If you see people's eyes glaze over when you speak, you can assume you are talking about something they do not understand or you are boring them. If you are engaged in a conversation, you can ask questions to elicit feedback. It is easy, because we do it all the time. We ask, "See what I mean?" "Are you with me?" "Get it?" "Isn't that ridiculous?" All these questions will get feedback.
If you buy an item from a company, they may ask you to give your opinion on the item. This is an example of a feedback.
Look at the listing for the item you purchased. There's an option to ask the seller a question. You can politely ask them if they'll leave feedback. And if they don't leave feedback, then you'll just have to live with it.
Feedback
After providing a service, you can ask the person to leave a feedback. The feedback can be collected as data collection which is identified as primary and secondary.
There are a few ways to get and make use of feedback on performance. One way is to ask your employer to take some time and make a list of areas in which you can improve. Once your employer meets with you to review your areas of performance, make sure to take the time to listen, take notes, and ask questions. Another way to get performance feedback is to ask your family, friends, and co workers to give you face to face feedback. Make sure to explain to them that you will not be angry and that you will not be upset by any type of feedback that you are given. Once you have received feedback, it is very important to take it and put it into action. After making use of feedback that is given to you, please understand that you will not change overnight. It takes time for anyone to change, but at least you are trying.
You can measure employee satisfaction through surveys and direct feedback during performance reviews. It is important to ask the right questions, so that you are getting the right information from your employees when you ask them about satisfaction.
.people worry that the feedback might be negative and so they avoid asking for it. but if you want to improve, constructive feedback from others will help.