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Human relations view of conflict states that conflict is unavoidable and creates a potential for individuals as groups to evolve and grow and is an opportunity for organizational transformation. Interactionist’s view of conflict encourages conflict, as it is positive and necessary for a group to perform to their optimum abilities. Conflict can result in new and different ideas as it encourages feedback and stimulates creativity and innovation. Members question and challenge the status quo and become innovative, as they are force to search for new approaches. A peaceful, harmonious group can be prone to remaining stagnant and unresponsive. A group or team in conflict becomes stimulated and interests and curiosities are piqued. Conflict can create competition among groups or teams. It makes people communicate with great precision, thereby avoiding ambiguous messages. People are forced to clarify their views. Conflict lends participants to become more accommodative, competitive, compromising and collaborative and teaches them how to negotiate

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Q: Why might manager want to stimulate conflict in a group or team?
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