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It's a defect with most Explorers and Mountaineers from 2002 to 2006. There was a maintenance recall in 2004 for 2002-2004 models. The factory put the wrong Transmission Fluid in the sealed case. Anyway, if you havent went back to the dealership and had it looked at, it will cause all types of problems in the immediate future.

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Q: Why would the transmission on a Mercury Mountaineer keep shifting hard?
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