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It's cheaper to manufacture one kind of ATM that can be used in all situations than it is to manufacture a special one without braille for drive-through ATMs, and there is no downside to doing so (other than apparently making some people scratch their heads).

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ATMs are manufactured for placement in many kinds of locations, some of which are accessed by visually impaired people: the lobbies of office buildings, for example. Because ATM manufacturers cannot predict with enough accuracy how many machines will need Braille pads and how many will not need them, they find that it is cost-effective to manufacture all of the machines with Braille pads. That procedure avoids problems of inventory, storage, retrieval, and shipment as well.

AnswerFederal regulations require it, even if blind people cannot clearly see in order to drive. There are brochures that are out there for them to use and memorize in order to go through with the process smoothly. But, the issue with that is, is that not every ATM is the same; so they must make sure that they are using the right brochure with the right ATM.

People say that the person that drove the blind person there in the first place can help out, but that isn't so because what if that driver is a cab driver. I'm sure that the blind person wouldn't want a stranger to know all of their personal information.

Answer from a legally blind person:

First off - there are excellent business that have ATM machines on both the driver's side AND the passenger side. It's true that not many business do that bus some do. So that is another reason for the braille to be on them.

How many of you have plugged in an ear phone to see what would happen?

While I am legally blind (20/400) - I do have enough sight to read the ATM but I tried it and discovered that the voice directions were very clear and specific on how to proceed in using the ATM. I, also, discovered that when the earphone gets plugged in - it disables the touch screen which I like because that way it's a security protected so no else can mess with it while you're using it. So this is another reason why there is braille on the ATM's.

I, also know of some one who actually went through an ATM the 'wrong way' so the legally blind or blind passenger could use the ATM so that is why there shouldn't be any 'one way' entries for ATM for places that do NOT have one on both sides. Just because theey are blind - doesn't mean they can't use the atm's from a vehicle and take advantage of the braille when necessary.
Braille is the language using which bank ATM machines can communicate with blind individuals. Since banks open accounts even for blind individuals and they too would like to make transactions like money withdrawal or deposit, Braille in the ATM machine helps them transact by themselves without having to depend on any other person who can see and punch in the details for them.

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Q: Why is there Braille lettering on drive-up ATM machines?
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